Shipping Policy

Welcome to WonderUplift!

At WonderUplift, we strive to provide you with the best shopping experience possible. Please read through our shipping policy to understand how we handle the delivery of your orders.

1. Shipping Methods and Costs

We offer various shipping methods to cater to your needs. Shipping costs will be calculated at checkout based on your selected shipping method and delivery location.

2. Processing Time

  • Order Processing: Orders are typically processed within 1-2 business days. Please note that processing times may be longer during peak seasons or promotions.
  • Order Confirmation: You will receive an order confirmation email once your order has been successfully placed.

3. Delivery Time

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Next-Day Shipping: Delivery within 1 business day.

Please note that delivery times are estimates and may vary depending on your location and unforeseen circumstances.

4. Shipping Locations

We currently ship to the following regions:

  • India
  • United States
  • Canada
  • Europe
  • Australia
  • Asia

5. Payment Methods

WonderUplift offers two convenient payment methods for your purchases:

  • Cash on Delivery (COD):

    • COD Availability: Available for orders within [specified regions/countries].
    • Payment: Payment must be made in cash to the delivery agent at the time of delivery.
    • Order Limit: COD is available for orders up to $500.

  • Prepaid Payment via Razorpay:

    • Razorpay: We are a verified merchant with Razorpay, ensuring a secure and seamless payment experience.
    • Payment Options: You can pay using credit/debit cards, net banking, UPI, and various digital wallets supported by Razorpay.
    • Order Confirmation: Once payment is successfully completed, you will receive an order confirmation email.

6. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking number on our website or the courier's website.

7. Delivery Issues

  • Missed Delivery: If you are not available at the time of delivery, the courier may leave a notice or attempt redelivery. Please follow the instructions provided by the courier.
  • Lost or Damaged Packages: If your order is lost or arrives damaged, please contact our customer service team within 48 hours of delivery to initiate a claim.

8. International Shipping

  • Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.
  • Delivery Time: International delivery times may vary based on the destination and customs processing.

9. Returns and Exchanges

For information on returns and exchanges, please refer to our [Returns Policy](link to Returns Policy page).

10. Contact Us

If you have any questions or need further assistance, please contact our customer service team:

  • Email: wonderuplift@gmail.com
  • Phone: +91 7265 299269
  • Live Chat: Available on our website / WhatsApp

Thank you for shopping with WonderUplift!